1- Scope of Refund
Refunds cover digital, training, consultancy, legal, and research services provided through the platform, including courses, consultations, legal drafts, legal audits, and professional legal content
2- Eligibility Conditions
Users may request a refund if the service was not delivered as agreed, or if the service contains significant errors preventing full utilization. Refund requests must be made at least 24 hours after purchasing the service
3- Refund Exclusions
Refunds do not cover the following cases:
• Services fully delivered according to the purchased package.
• Modifications or customizations made at the user’s request after delivery.
• Delays caused by incomplete or inaccurate information provided by the user.
• Legal content or research that has been started or partially delivered after 24 hours of purchase.
4- Refund Request Procedure
To request a refund, users must submit an official request via email or the website contact form, stating the reason and attaching any supporting documents. Requests are reviewed within 7 business days
5- Refund Processing
Upon approval, the paid amount will be returned to the original payment method within 5–10 business days, noting that delivery days exclude official holidays and weekends (Friday and Saturday)
6- Service-Specific Conditions
Refund requests related to legal consultations or legal audits are subject to detailed evaluation of the service level provided before approval
Any custom legal content or research will be evaluated based on actual completion before any refund is issued
7- Policy Modifications
Lawionyrs may update the refund policy periodically to ensure clarity and compliance with legal and regulatory requirements. Continued use of the platform after any changes constitutes acceptance of the updated policy
8- Governing Law
The refund policy is governed and interpreted according to the laws of the United States of America, while adhering to international standards when dealing with international users.
9- Contact
For any inquiries or complaints regarding refunds, users may contact the support team via official email or the website contact formر البريد الإلكتروني الرسمي أو نموذج الاتصال على الموقع.